
13 Jan How to Choose the Right Background Verification Company in India
How to Choose the Right Background Verification Company in India – If you own a company, it is best to hire a background verification companies for employee background checks. Professional background check companies check out the information and details that some recruiters have missed out and sometimes ignored, considering the point irrelevant. So choosing the right background verification company in India is crucial.
Hence, don’t miss any essential information and make employment decisions based on any incomplete data. Using online or in-house resources for conducting checks can be a risky statement. So be worry free and leave the background check process to the experts.

What is Employee Background Verification?
Background verification is a process which companies use to check if the information shared by a potential candidate is true.
A resume consists of personal details, educational records, previous employment experience and references. Companies rely on background verification companies to authenticate the credentials shared by the applicant. Integrating background checks in the hiring process is necessary as avoiding it can lead to drastic consequences. For example, an employee with a history of criminal or fraudulent activities can damage the company’s reputation and lead to monetary loss as well.
Leading IT companies like Accenture and Cognizant reportedly terminated employees over the submission of false documents recently. High involuntary attrition rates are also observed when companies fail to carry out thorough employee background checks.
Importance of Background Screening
Employees are a company’s greatest asset. Simply put, background screening helps your business to hire best employees. Hiring candidates with discrepancies can cause a lot of problems for an employer. For example, a lie about work experience in the resume means the company won’t be able to experience the expected impact. Work productivity will suffer, eroding client/customer trust and impeding overall growth.
As the job market becomes highly competitive and the need for building a robust workforce becomes essential, background check helps employers and hiring managers to make the right hiring decisions. It protects organizations from unwanted legal hassles, safeguards the workplace environment and mitigate risks.
Types of Background Verification Services in India
On a case-to-case basis, companies opt for the customized matrix of background screening services to hire better and make the onboarding process faster. In this section, you will find different types of background verification services in India.
Typically, HR managers while conducting interviews come across candidate resumes which consist of personal details. Once the interview is done and the candidate is found suitable for the position, background screening is the next step.
Basic Background Verification Services
Identity Verification
Identity verification makes sure that prospective employees who attended interviews are actually who they claim to be in their resumes. In the era of video interviews and remote hiring, identity verification has become a necessity. This is because scores of candidates provide false information, and use dubious methods while answering questions in interviews. Thus, an identity check ensures the information provided is accurate and the candidate is eligible for employment at your workplace.
Address Verification
In a country like India, employees often hop from one city to another city, one state to another state and change offices within the region. Address verification helps in tracking the current and previous addresses plus permanent and temporary residential addresses as well.
In addition, knowing addresses helps in conducting criminal background checks. Companies can send offer letters, full and final settlement (F&F) documents and court notices in absconding cases.
Academic Records and Certifications Verification
Academic records and certifications are verified to confirm if the skills and qualifications of candidates match the job requirements. It generally includes schools, colleges and universities, the year of passing and the places where the candidate has been – all important information for making informed hiring decisions. Plus, it gives insights about the institute where the candidate has learned and gained knowledge.
Employment Verification
Employment verification is perhaps most important for employers to gauge the potential and performance of the candidate. It reveals if the skills, experience and talent showcased in the resume are indeed true or not. Plus, HR managers can cross-check with the previous employer about the attitude and potential of the candidate.
These are basic background verification services that companies need to embrace in their hiring process.
Advanced Background Verification Services
These are background screening services which need to be employed to gain deeper insights about the potential candidate. For example, if the basic verification is carried out and everything becomes clear, companies can go for the next level of verification which is discussed in this section.
Criminal Records Check
There is a significant increase in the number of cases where businesses have suffered reputational damage and monetary losses due to employees with a criminal history. Plus, nefarious activities conducted inside a workplace environment can lower the morale of well-intentioned employees. This is precisely the reason why companies should do a thorough criminal records check before hiring.
Background screening experts can check a candidate’s criminal record at the local and national levels. Court record checks can help in knowing the criminal convictions or charges pending and not disclosed by the candidate. Ultimately, this type of criminal record verification helps companies assess the trustworthiness and integrity of candidates besides their skills and performance.
Credit Background Check
Credit background or credit history checks deal with verifying the financial records of the candidate. The potential candidate must not have any questionable finance-related history or cases as it will prevent companies from risks. If your business is into finance-related products or services, credit history check should be a top priority.
How to Choose the Right Background Verification Company in India?
- Check the company’s flexibility
The needs of your company differ from other organizations and may also evolve over time. You should look for a company who will fulfill your requirements even in the future. Select companies who are flexible with your requirements. Consider companies who perform complete employee background verification and doing all pre-employment screening checks to ease all your work.
- Check all the services offered by the company
Different positions in an organization require separate methods of verification. One method cannot suit all positions. This is the reason company’s in all organizations must have a wide range of services that enables you to conduct the right level of employee background verification of candidates. For instance, the same company must have a well-prepared strategy to quickly verify a person’s national ID and in-depth screening criteria for executive-level positions.
- Check the global capabilities of the background check company
In the current scenario, it is very common that candidates have lived, studied, or worked in another country. Hence, you should know the capabilities of your company. Is the company capable and eligible to conduct searches outside India? Does the company cover all parts of the world? Can they perform employee background checks outside India?
- Look out for connections of company with other higher agencies
Sometimes, to conduct a reference check or criminal background check, company might have to take assistance from some other authorities like Police. For criminal background checks, they need to contact the police station of the respective area of the employee. For this, the company must have a proper connection with the authorities or agencies. This will help you in getting sourced information you need in an efficient manner.
- Check the time taken to deliver results
The best screening background company will provide you timely results without compromising on quality.
- Data privacy must be maintained by the company
Privacy of data is essential for any company. You need to ask the company how he will manage compliance with the applicable data privacy laws on a global scale.
- Ease in utilizing the company’s services
If the company’s way of using services is overcomplicated, it will be a definite disadvantage. The report prepared by the verification partner must be easy to understand as well as adjudicated.
- Understand the customer service policy of the verification partner
Even if the company’s system or solution is perfect, at one point or another, you will need assistance from the company. Confirm if there are multiple channels of communication to reach the company. When you need a person for assistance and hands-on care, there must be someone ready on the background check partner’s end to clear your queries.
- The background check partner must value and understand the experience of the candidate
Background screening of the candidate is an uncertain experience for potential employees. The best background check partners treat the candidates with respect and care and present a positive image of the employee’s organization.
- The company needs to Integrate with HR systems
The partner must integrate into the tracking system of the applicant. This can help in streamlining the hiring processes and also reduce duplicate data entry, time, administration, and management.
Conclusion
With a surge in cases of fraud of employees in many organizations, this background verification is a must for companies. Organizations, whether they are large or small, must hire a professional third party for background verification to check the overall background of the employees. The importance of proper background screening is better understood by the HR teams in the process of hiring experienced candidates. This article has provided a clear overview of what you should be looking at in employee background verification companies before hiring them as partners. If you follow the above given method, you will hire a long-term screening partner for your company.
FAQs on How to Choose the Right Background Verification Company in India
Q1. What is Employee Background Verification?
A: Employee background verification is the process of checking the credentials, history, and background of potential hires to ensure the credibility and trustworthiness.
Q2. Why is background verification important?
A: It is important to ensure workplace safety, prevent fraud, comply with regulations, and protect the company’s reputation.
Q3. How long does the background verification process take?
A: The duration varies depending on the company and the complexity of the checks but typically ranges from a few days to a couple of weeks.