- Privacy Policy – Krib Information Services is committed to protecting the privacy of candidates, employers, and partners.
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- Data Collection – We collect personal information (name, contact details, employment history, education, identification documents) from candidates, employers, and third-party sources for background verification purposes.
- Use of Data – Data is used strictly for background screening, compliance checks, and verification services requested by employers.
- Storage & Security – Data is stored securely on encrypted servers with restricted access.
- Sharing of Data – Information is shared only with authorized employers, verification partners, and regulatory authorities (if required by law).
- Compliance – We comply with GDPR (EU), CCPA (California), DPDP Act (India), and other applicable global privacy regulations.
- Candidate Rights – Candidates have the right to access, correct, or request deletion of their data.
- Data Protection & Security Policy
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- Encryption – All sensitive data is encrypted both in transit (SSL/TLS) and at rest.
- Access Control – Access is granted only on a need-to-know basis with multi-factor authentication.
- Data Retention – Candidate data is retained only for the legally required period, after which it is securely deleted.
- Cloud Storage – Data is hosted in certified secure data centers located in India, EU, and USA, depending on client requirements.
- Terms & Conditions (T&C)
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- Agreement – By using the services of Krib Information Services, employers and candidates agree to these Terms.
- Use of Services – Employers may use background verification reports solely for employment-related decisions.
- Disclaimer – While we strive for accuracy, Krib does not guarantee completeness of third-party records.
- Limitation of Liability – Krib is not liable for any indirect damages arising from the use of verification reports.
- Compliance & Legal Policy
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- Global Compliance – Krib follows FCRA (USA), GDPR (EU), DPDP Act (India), and other applicable laws.
- Fair Practices – Background verification is conducted lawfully, transparently, and with candidate consent.
- Non-Discrimination – No unfair or unlawful decisions will be made based on race, religion, gender, or disability.
- Consent & Authorization Policy
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- Candidate Consent – No background check is initiated without written or electronic consent.
- Digital Authorization – Candidates may provide consent electronically via secure e-signature platforms.
- Withdrawal – Candidates can withdraw consent at any time (may impact employment process).
- Background Verification Policy – We conduct the following checks (based on employer request & candidate consent):
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- Identity Verification
- Address Verification
- Education Verification
- Employment History Verification
- Criminal Record Check
- Reference Checks
- Global Database & Sanctions Screening
- Data Retention & Deletion Policy
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- Retention – Candidate data is retained for 5 years (or as per local law).
- Deletion – After the retention period, data is securely deleted using certified data erasure techniques.
- Employer Records – Employers receive final reports which they are required to handle responsibly.
- Accuracy & Dispute Resolution Policy
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- Right to Challenge – Candidates may dispute incorrect or incomplete verification reports.
- Resolution Timeline – Disputes are reviewed and resolved within 30 days.
- Correction – Any verified inaccuracies will be corrected, and employers will be re-notified.
- Anti-Discrimination & Fair Use Policy
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- Equal Opportunity – Reports are factual and neutral, without bias.
- Non-Discrimination – Employers are prohibited from using reports to discriminate based on race, gender, religion, nationality, or disability.
- Third-Party Vendor/Partner Policy
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- Vendor Selection – Krib partners only with accredited and compliant verification agencies.
- Data Sharing – Limited data is shared securely with vendors for verification purposes.
- Vendor Compliance – Vendors undergo periodic audits to ensure data privacy compliance.
- Code of Ethics & Professional Conduct
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- Integrity – All checks are performed honestly and impartially.
- Confidentiality – Candidate and employer data is strictly confidential.
- Professionalism – All staff adhere to ethical and professional standards in service delivery.
- Whistleblower & Grievance Policy
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- Whistleblower Protection – Employees and stakeholders can report misconduct without fear of retaliation.
- Grievance Redressal – Complaints are reviewed promptly by the Compliance Team.
- Confidentiality – Reports remain confidential unless disclosure is legally required.
- Refund & Cancellation Policy
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- Refunds – Refunds are applicable if services are not initiated or completed due to Krib’s fault.
- Cancellations – Employers may cancel requests before verification begins.
- No Refunds – Once a check has been initiated, fees are non-refundable.
- Cookie Policy
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- Cookies Used – Our website uses cookies to improve user experience and analytics.
- Opt-Out – Users may disable cookies in their browser settings.
- Third-Party Tools – Some analytics may use third-party cookies.
- Accessibility Policy
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- Accessibility Standards – Our website complies with WCAG 2.1 accessibility guidelines.
- Equal Access – Services are designed for inclusivity across devices and for differently-abled users.
- Continuous Improvement – Accessibility is regularly reviewed and improved.